Each piece of Natalie Salisbury Jewellery is made to last a lifetime...when cared for correctly. However, maintenance is key! Here are some useful tips for keeping those sparklies sparkly!
To ensure your new piece of jewellery remains in its best condition then clean it regularly. Grab an old toothbrush and some mild soap to brush in and around all areas of your piece.
Store gold-plated items separately from other jewellery when you aren't wearing them. Put your gold-plated jewellery on after applying any creams or make-up and avoid wearing them in the sea or when taking a dip in a hot tub. Try not to wear gold-plated items next to each other and if you plan to exercise or sweat then remove your plated jewellery altogether.
The black colour of an oxidised piece is only that deep for a short time...the black does wear away but is easy to replace! Do get in touch hereif you have questions!
Pearls and Gemstones
Store your pearl set pieces separately from all other jewellery to avoid scratches or knocks. Keep them away from high temperatures and don't get too sweaty whilst wearing them!
Avoiding knocks and bumps goes for all stone set pieces - they are prone to scratching and chipping if not looked after. Diamonds and Sapphires are durable and least affected by everyday wear, but emeralds and pearls in particular should be worn with care.
For more useful tips see my Jewellery Care & Cleaning page.
For advice on sizing your finger then check out my sizing guide page where you can find more information.
If you're searching for as accurate a measurement as possible then head to your local jeweller for help. If that isn't possible then get in touch so I can send you a plastic finger sizing gauge, or simply order one direct here - they're a handy piece of equipment that will be useful for years to come!
I understand that finding the right fit for a ring can sometimes take a couple of attempts, and because of this I offer the first ring re-size free of charge. Please do reach out if you need some advice in finding the right fit as subsequent sizings will incur a charge; you can review my returns and exchange policy here.
Necklaces, bangles and bracelets
Check out my sizing guide page to get help with finding the right necklace chain length, bracelet chain length, and bangle size for you!
Dispatch & Shipping
Each piece of Natalie Salisbury Jewellery is hand-made in her jewellery studio in Titahi Bay, New Zealand, and making times can vary depending on the piece.
Once your order is placed, you will receive a confirmation email letting you know we have received your order. Once your piece of jewellery is made and dispatched, you will receive an email notification with your tracking information.
If you need a piece with a certain time frame then contact Natalie beforehand here.
Ready to ship pieces are items that we already have in stock, these will be sent out the day of the order, or the following day depending on the time of the order.
Silver pieces: Please allow for 1-2 days making time + shipping time.
Gold-plated pieces: Please allow for 1-3 weeks making time + shipping time.
Solid gold pieces: Please allow for 1-2 weeks making time + shipping time.
For more information see my Dispatch & Shipping page.